After you have imported your file to BeCause, please check your API Usage, to check if the file has been successfully imported.
For our guide on how to import your file, please check this guide.
The upload can take up to a minute to complete, and the status will say Pending or In Progress.
To check if the upload is done, refresh the page 🔄.
If you are not on your API Usage page already, please locate by the following guide:
1. Go to API Usage Analytics in your Settings menu.
2. Click "Download report" for your latest API event.
3. You will be asked to save your download.
After saving, please open up the APIRequestReport file.
4. You will now see your API Request Report.
5. Scroll to check your "Status" and check if you get an error.
6. Your ErrorType and Message will inform you about what is wrong.
7. In this example, it means that the unique ID you have filled out for this property/company is already in use elsewhere. As such, this certification has not been created.
8. Please check your file again, and make sure that the information you have filled out is unique - as unique as possible. The more data points you provide using correct information will make it easier for companies to claim their certification on the platform, as well as making it easier for OTAs to display your certification data online.
If you are unsure about how to read your API Report please contact support via the chat in the right-hand corner 🤝. We are here to help 💜.