Agenda
How to update the sustainable level to be visible on Booking.com
Make sure you have claimed and connected to a company profile ✅.
If you have not done this, please jump to this article on how to claim your company profile.
If you administrate several company profiles in BeCause, please double-check that you are on the correct company profile of the property you want to update on Booking.com and follow this guide:
How to navigate between multiple companies you are admin on
1. Click your image in the top right corner.
2. Click "See all your companies".
3. Click "Set active" on the company that you need to edit from the companies you are admin on.
- If you only manage 1 company, you can only see one possibility here.
4. You can see which of your companies is "Currently active" and you can edit.
How to insert your Booking.com ID
Click "Settings".
2. Click "Profile Information".
3. Scroll down and locate the Sales Channels to insert your Booking.com Id.
4. Provide your Booking.com ID, and your sustainability will be displayed on your Booking.com page within a week. If your data is correct and your certifying body has uploaded your certification to BeCause.
Remember to click "Update".
5. Click "Provide your Booking.com ID, and your sustainability will be displayed on your Booking.com page within a week. If your data is not appearing on ..." to troubleshoot.
6. Click to open up the drop-downs to learn more.
7. Great job 👏! Your validated certification will be transferred to Booking.com and your sustainable level will automatically update 🆙.
Please remember that it can take up to a week before it is updated on Booking.com's side 📆.
If your level has not been updated after a week, please troubleshoot by following the steps in this article.
For any further help, please always reach out to our support via the chat function or check out our Help Center 💜.