When you have accepted your invitation from your certifying body, you can begin to fill out the questions in your Application.
If you have not accepted a pending Application Invitation, please read this guide.
Agenda
Answering the application
1. Click "Open" on your current application with the status "In data collection".
2. Fill everything marked with the "red *" under "Establishment information".
3. Answer all your questions and remember to "Save changes".
How to import answers from a previous year
This is only possible as long as you have an approved Application in the BeCause system from a previous year.
The "Import Previous Answers" button is a possibility to import your answers from your latest answered application to auto-fill answers into your current application.
2. You can see how many answers you have from the previous year.
❗ Files and proofs will not be imported.
Progress bar
You can always check your progress at the top of your application. Here you can see what required questions you are missing to answer in order to submit the application.
Export to PDF
You can export the application to a PDF by clicking the "3 dots" at the top of your application next to "Submit application".
Filter your questions
You can filter your questions by finding your Filter Section
Unanswered questions
Filter "Answer status" and select "Unanswered ( )", then the application will show you the sections with questions you have not answered yet.
How to omit a question
1. You can also omit a question if it is not applicable. Click "Omit question".
2. Then you need to explain why the question was not applicable for you to answer and click "Save". In this way, your certifying body can check why you have omitted the question.
Uploading a file
1. When you have a question where it is required to answer with a file upload, it is important that you click on the "Upload required file" option and upload the file there to answer the question.
You can always add additional files underneath afterwards if you have more files as proof.
- If you have only uploaded files as "additional files", then the question will not count as answered, as it needs to be uploaded to "Upload required file".
2. If you have a question where you need to select an answer, you always can upload additional files as secondary proofs to your answer by clicking "Upload files" located under "select".
Changelog - what is "Changelog" and how to check it
Your "Changelog" is the way you can see when and who has answered or changed the answer to the specific question. If you are more than 1 person who will answer the questions in the application, it can be helpful for you to check who has answered the question and when they have done it.
Click the "3 dots" next to "Omit question", and then you can select "Changelog".
2. When you open up the "Changelog", you can see the history of the question with timestamps and who has changed or answered.
Submit your Application and Await Audit
1. When you have completed your application and everything looks correct, then you can click "Submit application" in the top right corner.
2. Once you submit your application, you won't be able to make any changes or updates to your questions. This also means that you can't upload any files or do any additional editing. Click "Submit" if you are ready to submit.
3. Now you can see that the application has been submitted, and it cannot be edited when it awaits audit. Click "Applications" to go to your "Applications Overview".
4. You can see that your application now has changed status from "In data collection" to "Awaiting audit".
For any further help, please always reach out to our support via the chat function or check out our Help Center 💜.