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How to answer questions in your Application❓

Learn how to answer your questions in your Application from your certifying body.

Mie Sørensen avatar
Written by Mie Sørensen
Updated over 3 weeks ago

When you have accepted your invitation from your certifying body, you can begin to fill out the questions in your Application.

If you have not accepted a pending Application Invitation, please read this guide.

Agenda


Answering the application

1. Click "Open" on your current application with the status "In data collection".

2. Fill everything marked with the "red *" under "Establishment information".

3. Answer all your questions and remember to "Save changes".

4. You can select "Show questions" to select what you would like to see, for example, "Unanswered ( )", then it will only show the questions you have not answered yet.

5. At the top of your application, you can always follow your progress.


How to import answers from a previous year

This is only possible as long as you have an approved Application in the BeCause system from a previous year.

  1. The "Import Previous Answers" button is a possibility to import your answers from your latest answered application to auto-fill answers into your current application.

2. You can see how many answers you have from the previous year.

❗ Files and proofs will not be imported.


How to omit a question

1. You can also omit a question if it is not applicable. Click "Omit question".

2. Then you need to explain why the question was not applicable for you to answer and click "Save". In this way, your certifying body can check why you have omitted the question.


Uploading a file

1. When you have answered a question, you can upload files to support your answer. Click "Upload files" to attach a file.

2. Choose a file or drag it onto the box to drop it, and click "Choose a file or drag it here" and select "Upload files" to attach the file(s). You can see your attached file marked with 'green'. You can see your attached file marked in green.

3. Remember to click "Save changes" every time you have new changes to be saved.


Submit your Application and Await Audit

1. When you have completed your application and everything looks correct, then you can click "Submit application" in your top right corner.

2. Once you submit your application, you won't be able to make any changes or updates to your questions. This also means that you can't upload any files or additional editing. Click "Submit" if you are ready to submit.

3. Now you can see that the application has been submitted and it cannot be edited when it awaits audit. Click "Applications" to go to your "Applications Overview".

4. You can see that your application now has changed status from "In data collection" to "Awaiting audit".


For any further help, please always reach out to our support via the chat function or check out our Help Center 💜.

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