Skip to main content
How to answer questions in your Application❓

Learn how to answer your questions in your Application from your certifying body.

Mie Sørensen avatar
Written by Mie Sørensen
Updated over a month ago

When you have accepted your invitation from your certifying body, you can begin to fill out the questions in your Application.

If you have not accepted a pending Application Invitation please read this guide.

Agenda


Applications Overview

1. Locate your "Applications overview" under Certification Area --> Applications in your left sidebar and click on the Application you need to answer.


How to import answers from a previous year

  1. The "Import Previous Answers" button is a possibility to import your answers from your latest answered application to auto-fill answers into your current application.

This is only possible as long as you have an approved Application in the system from a previous year.


Answering the application

1. Open up the drop-down menus and answer your questions.

2. Remember to fill in your "Profile data" to answer in all the required fields and click "Save".

3. Answer all your questions and remember to "Save changes".

4. You can click "Filter questions" and select "Unanswered questions" to check if you have any unanswered.

5. If you have not answered the questions with the percentage shown as required, you are not able to submit. Please make sure to go and recheck your answers, and align them right so that you can submit them in the end ✅.

7. Your answers submitted are now "in review" and have changed status.


How to omit a question

1. If you do not find the question applicable you can click "Omit this question"
Located in the top right corner of each question.

2. You will need to explain why the question does not apply to your company.

Remember to save your comment.


Uploading a document

1. Click on the question set you will need to upload files with and click "Upload file".

You need to have uploaded a file on the questions with "upload file" to have answered the question.


Uploading proofs as supporting sources of documentation

  1. Select the "Upload supporting proof or sources for this answer".

    • You can upload proofs if you have already uploaded 1 file in "Upload file".

    • The question can only show 1 document under "Upload file", but you always upload as many extra proofs as you need to.

2. Remember to comment on your proof before you click "Create".

Always remember to save your changes, also when you have uploaded documents and supporting proofs.


For any further help, please always reach out to our support via the chat function or check out our Help Center 💜.

Did this answer your question?