# BeCause Help Center

> Answers to your sustainability questions

## What's new

- [Data Collection and Applications: UI refresh \(July 2026\)](https://help.because.eco/en/articles/15725125-data-collection-and-applications-ui-refresh-july-2026.md): A walkthrough of the refreshed Data Collection and Applications interface: the topic list on the left, the tools panel on the right, the difference between the trophy and the progress pill, and ans...

## Accommodation, hotel or establishment

- [Sign up on BeCause as a user](https://help.because.eco/en/articles/8862356-sign-up-on-because-as-a-user.md): Sign up as a User - step-by-step guide
- [How to manage multiple companies with 1 user](https://help.because.eco/en/articles/10066848-how-to-manage-multiple-companies-with-1-user.md): Your user is connected to multiple company profiles on BeCause
- [How to edit your User and Invite colleagues to co-manage your company 📬](https://help.because.eco/en/articles/8833688-how-to-edit-your-user-and-invite-colleagues-to-co-manage-your-company.md)
- [Can I upload my own certification? 🤔](https://help.because.eco/en/articles/9428707-can-i-upload-my-own-certification.md): You have received your certification, but you still need your certifying body to transfer your data to BeCause.
- [My certification is renewed but still looks expired on BeCause](https://help.because.eco/en/articles/10374306-my-certification-is-renewed-but-still-looks-expired-on-because.md): If you had your certification renewed but it still is expired on BeCause please read this article.
- [Connect your validated certification to Booking.com](https://help.because.eco/en/articles/10214053-connect-your-validated-certification-to-booking-com.md): This article describes how you connect your validated sustainability certification to your Booking.com profile.
- [Why is my certification not visible on Booking.com? 🤔](https://help.because.eco/en/articles/8362437-why-is-my-certification-not-visible-on-booking-com.md): This article describes how to troubleshoot when your certification is not visible on Booking.com.
- [Connect your validated certification with Google](https://help.because.eco/en/articles/10111347-connect-your-validated-certification-with-google.md): This article describes how you connect your validated certification to your Google profile.
- [Adding Booking.com ID to multiple hotels on BeCause](https://help.because.eco/en/articles/9335677-adding-booking-com-id-to-multiple-hotels-on-because.md)
- [RFP Center: Streamline Your Sustainability Reporting](https://help.because.eco/en/articles/11708841-rfp-center-streamline-your-sustainability-reporting.md): Streamling your sustainability data to key industry partners, such as HRS and Cvent Meetings & Events
- [Readiness check and Pre-screening](https://help.because.eco/en/articles/16640917-readiness-check-and-pre-screening.md): Green Key Readiness check and Pre-screening
- [Application Invitations and Overview 💡](https://help.because.eco/en/articles/8593331-application-invitations-and-overview.md): Learn how to find and manage your invitations and overview of your application.
- [How to answer questions in your Application❓](https://help.because.eco/en/articles/8593342-how-to-answer-questions-in-your-application.md): Learn how to answer your questions in your Application from your certifying body.
- [Application Review Process Explained ♻️](https://help.because.eco/en/articles/8593348-application-review-process-explained.md): Learn about the reviewing process after you successfully have submitted your answers from an Application Invitation.
- [The application has been marked for follow-up by the certifier](https://help.because.eco/en/articles/14060123-the-application-has-been-marked-for-follow-up-by-the-certifier.md): The certifier has reviewed your application and sent it back with "marked for follow-up"
- [How to add and answer a framework on BeCause \(accommodation point of view\)](https://help.because.eco/en/articles/11875025-how-to-add-and-answer-a-framework-on-because-accommodation-point-of-view.md): In this step-by-step guide, you can learn how you add and answer a framework on the BeCause platform
- [Utility Tracker Guide](https://help.because.eco/en/articles/11875618-utility-tracker-guide.md): This step-by-step guide will show you how you can use the utility tracker on the BeCause platform \(accommodation point of view\)
- [Responding to an assigned data request/framework](https://help.because.eco/en/articles/13440216-responding-to-an-assigned-data-request-framework.md): This article describes how you as a hotel/property respond to a data request sent out by your portfolio owner, hotel chain or corporate office.
- [Navigating ESRS Reporting: A Guide for Your Business](https://help.because.eco/en/articles/9979482-navigating-esrs-reporting-a-guide-for-your-business.md): ESRS stands for European Sustainability Reporting Standards.
- [How to customize your ESRS Framework](https://help.because.eco/en/articles/9979499-how-to-customize-your-esrs-framework.md): Customize your ESRS framework based what topics are material to your business.
- [How to delegate questions in your ESRS framework](https://help.because.eco/en/articles/9979495-how-to-delegate-questions-in-your-esrs-framework.md): Delegate questions in your collection
- [Find the HCMI and HWMI Calculators](https://help.because.eco/en/articles/11838333-find-the-hcmi-and-hwmi-calculators.md): In this article, you can learn how you locate the HCMI and HWMI Calculators on BeCause.
- [Getting Started with HCMI & HWMI Calculators](https://help.because.eco/en/articles/13769508-getting-started-with-hcmi-hwmi-calculators.md): This article outlines how you get started using the HCMI & HWMI calculators on BeCause.
- [Bulk Exporting Group Framework Data](https://help.because.eco/en/articles/12498093-bulk-exporting-group-framework-data.md): Learn how to bulk export group framework data for your portfolio of establishments
- [Bulk exporting group HCMI/HWMI data](https://help.because.eco/en/articles/12524186-bulk-exporting-group-hcmi-hwmi-data.md): Learn how to bulk export group HCMI and/or HWMI data for all your establishments on BeCause.
- [Viewing framework data as individual hotel](https://help.because.eco/en/articles/12524429-viewing-framework-data-as-individual-hotel.md): Learn how to look up and view as a specific establishment/hotel in your group or portfolio.
- [Request Hotel Data using BeCause](https://help.because.eco/en/articles/12524693-request-hotel-data-using-because.md): Learn how to send out a data request for your hotels to complete.
- [Validating Hotel Group Utility Data](https://help.because.eco/en/articles/12524783-validating-hotel-group-utility-data.md): Learn how to use the Group Validation tool for the Utility tracker to AI validate the data your hotels have reported.
- [Tracking progress on data request](https://help.because.eco/en/articles/13398886-tracking-progress-on-data-request.md): This article describes how to track the progress of a data request sent out to hotels.
- [Sending out reminders on a data request](https://help.because.eco/en/articles/13439035-sending-out-reminders-on-a-data-request.md): This article describes outlines how you send out reminders on data request - either in bulk or at an individual propertu

## Marketplace

- [What data points do I need for a successful data mapping?](https://help.because.eco/en/articles/9207666-what-data-points-do-i-need-for-a-successful-data-mapping.md): You can map against as many properties as you like, however, there's a particular structure to follow.
- [How to conduct a data mapping](https://help.because.eco/en/articles/9208442-how-to-conduct-a-data-mapping.md): You now have all your data points, now let's make like a cartographer and map 🗺️
- [How to approve/reject mapping suggestions](https://help.because.eco/en/articles/9208491-how-to-approve-reject-mapping-suggestions.md)
- [What do the confidence levels mean?](https://help.because.eco/en/articles/9891724-what-do-the-confidence-levels-mean.md)
- [Can I match with hotels that haven't been found in the data mapping exercise?](https://help.because.eco/en/articles/9895786-can-i-match-with-hotels-that-haven-t-been-found-in-the-data-mapping-exercise.md)
- [Tracking your certification coverage progress](https://help.because.eco/en/articles/14809639-tracking-your-certification-coverage-progress.md): How marketplace teams use the Establishment mapping page to report on certified supply growth.
- [Can I see all the certifications in the BeCause database?](https://help.because.eco/en/articles/9895863-can-i-see-all-the-certifications-in-the-because-database.md)

## Certifier

- [Setting up your certification standard](https://help.because.eco/en/articles/8386291-setting-up-your-certification-standard.md): Learn how to set up your own Certification standard on BeCause.
- [Setting up an ISO standard](https://help.because.eco/en/articles/9439976-setting-up-an-iso-standard.md): ISO standards are uploaded differently to other certifications. Here is the process.
- [Certification Description and Logo Guide ®️](https://help.because.eco/en/articles/9026492-certification-description-and-logo-guide.md): This guide will help guide you in creating a description and logo for your certification in the BeCause platform.
- [Prepare your establishment data 🆕](https://help.because.eco/en/articles/8390022-prepare-your-establishment-data.md): How to prepare your data on your certified establishments in an sample file.
- [Required data points for establishments](https://help.because.eco/en/articles/8984934-required-data-points-for-establishments.md)
- [Import your establishment data file 🗂️](https://help.because.eco/en/articles/8986002-import-your-establishment-data-file.md): Step-by-step on how to import your file
- [How to import establishment data with a Hotel Chain name](https://help.because.eco/en/articles/9897209-how-to-import-establishment-data-with-a-hotel-chain-name.md): This article cover the subject of importing an establishment with a Hotel Chain name.
- [How to check your API Request Report after import](https://help.because.eco/en/articles/9054557-how-to-check-your-api-request-report-after-import.md)
- [How to export my certified establishment data](https://help.because.eco/en/articles/9701490-how-to-export-my-certified-establishment-data.md)
- [How to edit an individual establishment](https://help.because.eco/en/articles/9743677-how-to-edit-an-individual-establishment.md): This article shows you how to edit an individual establishment in your Group.
- [How to edit data points for multiple establishments](https://help.because.eco/en/articles/8369920-how-to-edit-data-points-for-multiple-establishments.md): The following guide helps Certification bodies update their data on certified hotels in BeCause.
- [How to add a single newly certified establishment](https://help.because.eco/en/articles/10474207-how-to-add-a-single-newly-certified-establishment.md): You can now add an individual newly certified establishment directly to the platform without importing a file.
- [Giving access to 'In Progress' application data](https://help.because.eco/en/articles/15323612-giving-access-to-in-progress-application-data.md): This article explains how you enable OTAs, Tour Operators and Travel platforms to also get access to data on establishments that are in progress of getting certified.
- [Importing 'In Progress' application data](https://help.because.eco/en/articles/15323795-importing-in-progress-application-data.md): This article helps walk you through how to import data on establishments that you currently have in the process of getting certified.
- [How to manage Performance and Consumption Data](https://help.because.eco/en/articles/10165416-how-to-manage-performance-and-consumption-data.md): Managing Performance and Consumption Data
- [How to fill in your Performance Spreadsheet](https://help.because.eco/en/articles/9966242-how-to-fill-in-your-performance-spreadsheet.md)
- [How to import Performance Data](https://help.because.eco/en/articles/9948220-how-to-import-performance-data.md): Step-by-step guide on how to import Performance Data
- [How to check total Consumption data on an imported establishment](https://help.because.eco/en/articles/9970410-how-to-check-total-consumption-data-on-an-imported-establishment.md): After you have imported performance data, you can check and edit the data directly in the BeCause database.
- [How to invite new applicants](https://help.because.eco/en/articles/10721579-how-to-invite-new-applicants.md): This article describes the process when a certifying body wants to invite a company to fill out an Application.
- [How to cancel an Application](https://help.because.eco/en/articles/13159817-how-to-cancel-an-application.md): Here you can find a step-by-step guide on how to cancel an Application.
- [Export an Application to PDF](https://help.because.eco/en/articles/14058905-export-an-application-to-pdf.md): How you can export an application to PDF
- [​Changelog - what is "Changelog" and how to check it](https://help.because.eco/en/articles/14058877-changelog-what-is-changelog-and-how-to-check-it.md): From a certifier point of view how do you use changelog
- [Check the status history on the Application](https://help.because.eco/en/articles/14059142-check-the-status-history-on-the-application.md): How to check the status history of the application The status history is a way for you to check the history of the application and who has example submitted it to its next stage
- [How to mark questions for a "follow-up", for the client to solve](https://help.because.eco/en/articles/14059959-how-to-mark-questions-for-a-follow-up-for-the-client-to-solve.md): When you review the application you can mark questions for a "follow-up" for the client
- [Assign an auditor to an application](https://help.because.eco/en/articles/10063834-assign-an-auditor-to-an-application.md): In this step-by-step guide you can see how you assign an auditor to an application after you have reviewed it.
- [Re-application: inviting clients for renewal](https://help.because.eco/en/articles/16003088-re-application-inviting-clients-for-renewal.md): This article describes how you can invite clients to reapply for an application
- [How to find your audit overview](https://help.because.eco/en/articles/11985267-how-to-find-your-audit-overview.md): Locate your Audit overview to see which audits you have as current and which you have completed.
- [How to audit an application](https://help.because.eco/en/articles/11939405-how-to-audit-an-application.md): A step-by-step guide for auditors on how to audit an application
- [How to approve your audit and submit your audit report](https://help.because.eco/en/articles/11991913-how-to-approve-your-audit-and-submit-your-audit-report.md): When the client has submitted the application again, please audit the application again.

## Sustainability Knowledge Base

- [Key Performance Indicators for ESG - FSR](https://help.because.eco/en/articles/6248702-key-performance-indicators-for-esg-fsr.md): ESG reporting practices can drive insights & investments for your Business
- [Key Performance Indicators for ESG - EFFAS](https://help.because.eco/en/articles/6600258-key-performance-indicators-for-esg-effas.md): Learn the latest guidelines for the ESG integration for Financial Analysis & Corporate Valuation.
- [GRI 1: Foundation 2021](https://help.because.eco/en/articles/6183296-gri-1-foundation-2021.md): Understand the universal foundation of GRI Standards.
- [GRI 2: General Disclosures 2021](https://help.because.eco/en/articles/6114339-gri-2-general-disclosures-2021.md): Understand the general disclosures 2021 through GRI 2.
- [GRI 3: Material Topics 2021](https://help.because.eco/en/articles/6183888-gri-3-material-topics-2021.md): GRI 3: Material Topics 2021 provides step-by-step guidance for organizations on how to determine material topics.
- [GRI 201: Economic Performance 2016](https://help.because.eco/en/articles/6114330-gri-201-economic-performance-2016.md): Understand the universal standard of GRI 201 that related to economic performance.
- [GRI 202: Market Presence 2016](https://help.because.eco/en/articles/6104047-gri-202-market-presence-2016.md): Learn more about the market presence that sets out reporting requirements for organizations.
- [GRI 205: Anti-Corruption 2016](https://help.because.eco/en/articles/6183725-gri-205-anti-corruption-2016.md): This standard discloses the organisations to report information about their corruption-related impacts, and how they manage these impacts.
- [GRI 206: Anti-competitive Behavior 2016](https://help.because.eco/en/articles/6183839-gri-206-anti-competitive-behavior-2016.md): GRI 206 addresses the topic of anti-competitive behaviour, including anti-trust and monopoly practices.
- [GRI 207: Tax 2019](https://help.because.eco/en/articles/6183853-gri-207-tax-2019.md): This GRI 207 disclosure the call for more tax transparency has triggered the Global Reporting Initiative organization.
- [GRI 301: Materials 2016](https://help.because.eco/en/articles/6183909-gri-301-materials-2016.md): Contains disclosures for organizations/companies to report information about their materials-related impacts.
- [GRI 302: Energy 2016](https://help.because.eco/en/articles/6183977-gri-302-energy-2016.md): GRI 302: Energy 2016 contains disclosures for organisations to report information about their energy-related impacts.
- [GRI 303: Water and Effluents 2018](https://help.because.eco/en/articles/6186257-gri-303-water-and-effluents-2018.md): Aims to assist companies in understanding their impacts on water resources, water optimisation and effective management.
- [GRI 304: Biodiversity 2016](https://help.because.eco/en/articles/6186348-gri-304-biodiversity-2016.md): Contains disclosures for companies/organizations to report information about their biodiversity-related information.
- [GRI 305: Emissions 2016](https://help.because.eco/en/articles/6186305-gri-305-emissions-2016.md): GRI 305 talks about emissions into air, which are the discharge of substances from a source into the atmosphere.
- [GRI 306: Waste 2020](https://help.because.eco/en/articles/6186359-gri-306-waste-2020.md): The guidance below provide information of waste-related impacts, and how they manage these impacts.
- [GRI 308: Supplier Environmental Assessment 2016](https://help.because.eco/en/articles/6186383-gri-308-supplier-environmental-assessment-2016.md): Contains disclosures for companies/organisations to report information about their environmental impacts on their supply chain.
- [GRI 401: Employment 2016](https://help.because.eco/en/articles/6186414-gri-401-employment-2016.md): This article contains disclosures for organizations/companies to report information about their employment-related impacts.
- [GRI 402: Labour/Management Relations 2016](https://help.because.eco/en/articles/6186462-gri-402-labour-management-relations-2016.md): Contains disclosures for organizations/companies to report information about their impacts related to labour/management relations
- [GRI 403: Occupational Health and Safety 2018](https://help.because.eco/en/articles/6186484-gri-403-occupational-health-and-safety-2018.md): Contains disclosures for organizations/companies to report information about their occupational health and safety-related impacts.
- [GRI 404: Training and Education 2016](https://help.because.eco/en/articles/6186601-gri-404-training-and-education-2016.md): Contains disclosures for organizations/companies to report information about their training and education-related impacts.
- [GRI 405: Diversity and Equal Opportunity 2016](https://help.because.eco/en/articles/6186612-gri-405-diversity-and-equal-opportunity-2016.md): Contains disclosures for companies/organizations to report information about the impacts related to diversity and equal opportunity at work.
- [GRI 406: Non-discrimination 2016](https://help.because.eco/en/articles/6186852-gri-406-non-discrimination-2016.md): Contains disclosures for organisations/companies to report information about their impacts related to discrimination.
- [GRI 407: Freedom of Association and Collective Bargaining 2016](https://help.because.eco/en/articles/6186841-gri-407-freedom-of-association-and-collective-bargaining-2016.md): Contains disclosures for organizations to report information about their impacts related to freedom of association and collective bargaining
- [GRI 408: Child Labor 2016](https://help.because.eco/en/articles/6186787-gri-408-child-labor-2016.md): Contains disclosures for organizations/companies to report information about their impacts related to child labour.
- [GRI 409: Forced or Compulsory Labour 2016](https://help.because.eco/en/articles/6186770-gri-409-forced-or-compulsory-labour-2016.md): Contains disclosures for organizations/companies to report information about their impacts related to forced or compulsory labour.
- [GRI 410: Security Practices 2016](https://help.because.eco/en/articles/6186754-gri-410-security-practices-2016.md): Contains disclosures for organizations/companies to report information about their security practice-related impacts.
- [GRI 411: Rights of Indigenous Peoples 2016](https://help.because.eco/en/articles/6186745-gri-411-rights-of-indigenous-peoples-2016.md): Contains disclosures for organizations/companies to report information about their impacts related to the rights of indigenous peoples.
- [GRI 413: Local Communities 2016](https://help.because.eco/en/articles/6186729-gri-413-local-communities-2016.md): contains disclosures for organizations/companies to report information about their impacts related to local communities.
- [GRI 414: Supplier Social Assessment 2016](https://help.because.eco/en/articles/6186717-gri-414-supplier-social-assessment-2016.md)
- [GRI 415: Public Policy 2016](https://help.because.eco/en/articles/6186642-gri-415-public-policy-2016.md): Contains disclosures for organizations/companies to report information about their public policy-related impacts.
- [GRI 416: Customer Health and Safety 2016](https://help.because.eco/en/articles/6186884-gri-416-customer-health-and-safety-2016.md): Contains disclosures for organizations/companies to report information about their impacts related to customer health and safety.
- [GRI 417: Marketing and Labelling 2016](https://help.because.eco/en/articles/6186913-gri-417-marketing-and-labelling-2016.md): Contains disclosures for organizations/companies to report information about their impacts related to marketing and labelling.
- [GRI 418: Customer Privacy 2016](https://help.because.eco/en/articles/6186940-gri-418-customer-privacy-2016.md): Contains disclosures for organizations/companies to report information about their impacts related to customer privacy.
- [Greenhouse Gas \(GHG\) Protocol 🍀](https://help.because.eco/en/articles/6188898-greenhouse-gas-ghg-protocol.md): Understanding GHG Protocol, the differences between three scopes & its standards for companies/organizations/cities & countries.
- [GHG Protocol: Scope 1 Emissions](https://help.because.eco/en/articles/6188929-ghg-protocol-scope-1-emissions.md): Learn about the GHG Protocol Scope 1 Emissions and understand the what are the four categories under Scope 1.
- [GHG Protocol: Scope 2 Emissions](https://help.because.eco/en/articles/6188950-ghg-protocol-scope-2-emissions.md): Learn and understand the GHG Protocol Scope 2 Emissions.
- [GHG Protocol: Scope 3 Emissions](https://help.because.eco/en/articles/6186962-ghg-protocol-scope-3-emissions.md): Learn about the GHG Protocol Scope 3 Emissions and understand the types of emissions under Scope 3.
- [Understanding the Global Reporting Initiative \(GRI\)](https://help.because.eco/en/articles/6186988-understanding-the-global-reporting-initiative-gri.md): Learn about GRI standards & find out how organizations/companies can benefit from using it.
- [Understanding the Key Performance Indicators for ESG - EFFAS framework](https://help.because.eco/en/articles/6642827-understanding-the-key-performance-indicators-for-esg-effas-framework.md): Dive into the article to learn more about KPIs for ESG - EFFAS framework
- [Understanding the Key Performance Indicators for ESG – FSR framework](https://help.because.eco/en/articles/6642882-understanding-the-key-performance-indicators-for-esg-fsr-framework.md): Learn and dive into what is KPIs are for ESG - FSR framework and how it benefits businesses.
- [Understanding the UNGC Communication on Progress Questionnaire](https://help.because.eco/en/articles/7213768-understanding-the-ungc-communication-on-progress-questionnaire.md): Learn about the UNGC Communication and Progress Questionnaire.
- [The Benefits of SDGs & How to Implement them on 3 levels?](https://help.because.eco/en/articles/6189048-the-benefits-of-sdgs-how-to-implement-them-on-3-levels.md): Master the knowledge of the benefits of SDGs and ways to implement them in your businesses/companies/organizations.

## Settings

- [How to manage User Access and Invite new Users](https://help.because.eco/en/articles/9897389-how-to-manage-user-access-and-invite-new-users.md): This article describes how you can edit your own user and to manage User Access for your company profile.
- [What happens to my data?](https://help.because.eco/en/articles/9479635-what-happens-to-my-data.md): As an EU-based company, all of your data is stored and processed in a GDPR compliant manner.