How to sign up as a user on BeCause
To use the BeCause platform, you will need to sign up as a user.
Please follow the step-by-step guide and sign up with your credentials: your own first + last name and your work email. Remember that you are not signing up on behalf of your accommodation, but as a personal user, to claim your accommodation profile.
If your certifying body has imported your certification data, there will be a profile with the valid certification attached, ready to claim. If there is no certification data on the profile yet, you can still claim it, also if you need to accept your 'application invitation'.
Create your user account and claim your company in the sign-up process
1. Sign up with your work e-mail here and click "Create account" when you have filled out your basic information.
2. Verify your e-mail. You will receive an email with a link to verify your new account. Please remember to check your spam filter 🗑️.
3. Fill out "Tell us about yourself". And select if you are managing "One hotel" or "More than one hotel". Type in the name of your hotel and click "Continue".
3.a If you are not managing hotels, please click "Click here" for other organization types: Certifier, Destination or Marketplace.
5. If we have a hotel that might belong to the information you have given, then it will show for you to claim.
6. Then you click: "Claim this hotel" and confirm "Claim this hotel".
7. You will then be able to check your hotel data and click "Continue". Once you have clicked "Continue", then you have claimed the profile.
5.a If there are no hotels for you to claim, then you can click "+ Add my hotel manually".
5.b. Here you can insert the information on your hotel. Please provide as much information as possible.
5.c. When you have added your own hotel, your certification data might not have been transferred yet from your certifying body. We recommend that you contact your certifying body to have them confirm the certification data transfer first.
Claiming a profile that has already been claimed by a colleague
Your colleague who already has access to the profile can always invite you by going to Settings --> Profile users and then inviting your work email. When you then sign up with the work email that has been invited, you have direct access to the profile once you complete sign-up.
If the colleague is no longer with the company and can't invite you, then you can still claim the profile by following the next steps.
When you are claiming a hotel profile that has already been claimed by a colleague, your colleague might have added data to the profile
2. When you see this message, click "Contact support" as we need to help and assign you to the hotel profile.
3. Simply follow the steps and click "Start chat with our team".
4. Once you have sent your message to our Support, we can help you with claiming the profile.
For any further help, please always reach out to our support via chat or check out our Help Center 💜.