GRI 416: Customer Health and Safety 2016
Contains disclosures for organizations to report information about their impacts related to customer health and safety, and how they manage these impacts 💥.
The Standard is structured as follows:
Section 1 contains a requirement, which provides information about how the organization manages its impacts related to customer health and safety.
Section 2 contains two disclosures, which provide information about the organization’s impacts related to customer health and safety.
The Glossary contains defined terms with a specific meaning when used in the GRI Standards. The terms are underlined in the text of the GRI Standards and linked to the definitions.
The Bibliography lists authoritative intergovernmental instruments used in developing this Standard.
The rest of the Introduction section provides a background on the topic, an overview of the system of GRI Standards, and further information on using this Standard.
Background on the topic
This Standard addresses the topic of customer health and safety, including an organization’s systematic efforts to address health and safety across the life cycle of a product or service, and its adherence to customer health and safety regulations and voluntary codes. These concepts are covered in key instruments of the Organization for Economic Co-operation and Development: see the Bibliography.
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