Please note, tracking the progress of a data request, requires that you have actively created a data request for the hotels in your group. Once a data request has been made, you can open the data request and track the progress.
How to track progress of a data request
Once a data request has been created and sent out to the hotels in your group, you will find the data request "card" on your data request page. To get started in tracking the progress of your hotels on the data request, click 'Overview'.
Granularity of progress tracking
On the overview of the data request, there are three levels of tracking:
Progress segmented by stage
Individual progress
Question progress
Progress segmented by stage
At the top-level of the overview, you are able to track the percentage of progress when it comes to those hotels that have 'Completed,' are 'In Progress' or 'Not started'.
If you would like to specifically see the progress of those that are 'In Progress' but not yet done, you can click 'View' to dig a bit deeper.
Individual progress
The individual progress overview gives you one full overview of all hotels and their progress on the full framework you have requested data on.
This table overview will show you:
Name: name of the hotel
Progress: their overall progress on the framework
Status: their progress status
Latest reminder: if/when the latest reminder was sent out to them
Last activity: last time they actively updated something in the framework
Claimed: whether the hotel has been 'claimed' by a colleague at the hotel - in other words, a hotel is claimed if it has a connected user (e.g. a General Manager)
Group: the group that the hotel is a part of in the platform (depends on how it has groups have been configured for your hotels)
Location: the location of the hotel
Send reminder: functionality to send out a reminder to the hotel
Question progress
Under question progress, we give you even more granularity to track the progress on a question-level. You can see the question itself, the topic and sub-topic it is part of, as well as the overall progress of how the percentage on the question-level.
