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My certification is renewed but still looks expired on BeCause
My certification is renewed but still looks expired on BeCause

If you had your certification renewed but it still is expired on BeCause please read this article.

Mie Sørensen avatar
Written by Mie Sørensen
Updated this week

Great that your certification was renewed, now we also need it to be updated on the BeCause platform by your certifying body.

If you have received your renewed certification in a PDF format from your certifying body, but it still looks expired on the BeCause platform it means that your certifying body has not yet updated your certification data digitally on the BeCause platform.

Only certifying bodies can manage their certified establishments on the BeCause platform.

Hotels are unable to do this, and our support team are unable to do this for you. This is so certifiers have full control over their data, and so third parties are unable to upload false certifications and compromise the integrity of the data in our database 💾.

Now you need to wait for your certifying body to update your certification in the BeCause database. You can ask them when they plan to do this, but keep in mind that it depends on their organization and resources.

Hope this helps clarify the current state of the process, and if you have any questions, please do let us know.

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